USING UML FOR MODELING BUSINESS PROCESSES IN AN INFORMATION AND KNOWLEDGE INTEGRATION DOMAIN

Resumo

In this paper, we present the graphical representation of the business modeling project developed for a Brazilian National Land Transportation Agency. We describe briefly an Information Asset identification, Knowledge identification and mapping, information life cycle completion and process description as part of the adopted methodology. We shows the adopted graphical representation and highlights some emerged challenges and how they have been handled. We discuss the advantages of the integrated information – knowledge graphical representation as a tool for business organization management. We argue about the need for an extension of the Unified Modeling Language(UML) towards the creation of business models that systematically Integrates knowledge and information description. Finally, we introduce new ideas on how to facilitate the building and the maintenance of the graphical representation of the models.

DOI: 10.36558/rsc.v11i2.7344